Shipping policy

At BabyCush, we aim to make ordering comfortable essentials for your little one simple and convenient, wherever you live.

Free Worldwide Shipping

BabyCush provides free worldwide shipping on eligible orders placed through our online store.

There is no standard shipping charge for eligible destinations.

Estimated Delivery Time

Our standard estimated delivery timeframe is:

7–10 days

The delivery period generally begins after the order has been processed and dispatched.

Delivery estimates are provided for guidance and are not guaranteed arrival dates.

Order Processing

After an order is placed, it may require processing before shipment. During periods of unusually high order volume, promotions, holidays, or other exceptional circumstances, processing may take longer than usual.

Once your order has been dispatched, available tracking information may be provided electronically.

Tracking Your Order

Where tracking is available, customers may receive a shipping confirmation containing tracking details.

Please allow sufficient time for the carrier's tracking system to register updates after dispatch.

Tracking events may occasionally be delayed or displayed less frequently while a shipment is in international transit.

International Shipping

We ship to customers worldwide where delivery services are reasonably available.

International orders may be handled by multiple shipping partners before reaching the final destination.

Customs inspections, border processing, local carrier operations, severe weather, holidays, or circumstances outside our reasonable control may affect delivery times.

Customs, Duties, and Taxes

Depending on the destination country or region, an international shipment may be subject to customs procedures, import taxes, duties, or other government charges.

Where such charges legally apply, responsibility for them will be determined by the applicable laws and terms presented at checkout. BabyCush does not control charges imposed independently by customs or governmental authorities.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information when placing an order.

If you notice an error in your address, contact support@babycush.rest as quickly as possible.

We will make reasonable efforts to correct the information before dispatch, but changes cannot be guaranteed once an order has entered fulfillment or shipment.

Delayed Shipments

Although most orders are expected to arrive within the estimated delivery timeframe, occasional delays can occur.

If your shipment is significantly delayed, please contact us with your order number. Our customer support team will review the available tracking information and assist you with the next steps.

Lost Packages

If an order appears to have been lost in transit, contact us at support@babycush.rest.

We may work with the shipping carrier to investigate the shipment. Where appropriate, we will provide a remedy consistent with our policies and applicable consumer law.